FAQ's
Orders & Products
Q: How long does it take to make my order?
A: 2–5 business days to fulfill your order before shipping.
Q: Do you restock?
A: Many designs are limited runs — once they're gone, they may not return.
Shipping
Q: How much is shipping?
A: Flat $7.95 on orders under $75.
Q: Do you offer free shipping?
A: Yes — orders with a subtotal of $75 or more (after discounts, before taxes and shipping) ship free.
Q: Do you ship internationally?
A: U.S. only for now.
Q: How long does delivery take?
A: 7–15 business days total (2–5 days fulfillment + 5–10 days shipping).
Q: Will I receive tracking information?
A: Yes — you'll automatically receive a shipping confirmation email with your tracking number once your order ships.
Returns & Refunds
Q: What's your return policy?
A: Returns accepted within 30 days if unworn, unwashed, and in original condition with tags and original packaging.
Q: Who pays return shipping?
A: Customers pay return postage unless the item was damaged or incorrect.
Q: Can I exchange?
A: Yes — for another size, color, or product (stock permitting).
Q: How do I start a return?
A: Email us at info@fafoutfitters.com with your order number and we'll send you instructions.
Payments & Security
Q: What payment methods do you take?
A: All major credit and debit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.
Q: Is checkout secure?
A: Yes — we use encrypted payments and do not store card details.
Problems With Orders
Q: What if my order arrives damaged or wrong?
A: Contact us within 7 days with photos — we'll replace it at no cost.
Q: What if my package is lost?
A: Email us at info@fafoutfitters.com with your order number and we'll work with the carrier to resolve it.
Last updated: March 26, 2026